Strong interpersonal communication skills are essential for productive organizations, people leadership and team performance. Professionals working in all sectors rely on interpersonal abilities to effectively communicate to, superiors, colleagues, clients and other stakeholders. In this course, you will deepen your understanding of your own interpersonal communication patterns, analyze their impact and apply skills that increase your capacity to foster collaboration with others. You will develop and build skills in listening and empathy, perception- checking, reducing defensiveness, addressing conflict, leveraging non-verbal communication and giving and receiving feedback.
Enroll NowOur comprehensive telephone training courses cover professional telephone techniques and call handling etiquette, with an emphasis on customer service
Enroll NowStrong interpersonal communication skills are essential for productive organizations, people leadership and team performance.
Professionals working in all sectors rely on interpersonal abilities to effectively communicate to, superiors, colleagues, clients and other stakeholders. In this course, you will deepen your understanding of your own
interpersonal communication patterns, analyze their impact and apply skills that increase your capacity to foster collaboration with others.
You will develop and build skills in listening and empathy, perception-checking, reducing defensiveness, addressing conflict, leveraging non-verbal communication and giving and receiving feedback.
This course focuses on how to develop public relations to become better business leaders.
Enroll NowIn this course, we look at what it takes to build a customer- centric organization. Case studies, self- evaluation exercises, application of service quality tools, video clips with debriefs, oral and written questions resulting in debates and more are all used in this course in addition to brief consultant and participant presentations.
Enroll NowIt will teach you how to become an expert user of Salesforce, a revolutionary cloud based customer relationship management (CRM) service that deals with all customer interface concerns, from sales to marketing.
Enroll NowStrong interpersonal communication skills are essential for productive organizations, people leadership and team performance.
Professionals working in all sectors rely on interpersonal abilities to effectively communicate to, superiors, colleagues, clients and other stakeholders. In this course, you will deepen your understanding of your own
interpersonal communication patterns, analyze their impact and apply skills that increase your capacity to foster collaboration with others.
You will develop and build skills in listening and empathy, perception-checking, reducing defensiveness, addressing conflict, leveraging non-verbal communication and giving and receiving feedback.
It will teach you how to become an expert user of Salesforce, a revolutionary cloud based customer relationship management (CRM) service that deals with all customer interface concerns, from sales to marketing.
Enroll Now