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Effective Communication Training

Strong interpersonal communication skills are essential for productive organizations, people leadership and team performance. Professionals working in all sectors rely on interpersonal abilities to effectively communicate to, superiors, colleagues, clients and other stakeholders. In this course, you will deepen your understanding of your own interpersonal communication patterns, analyze their impact and apply skills that increase your capacity to foster collaboration with others. You will develop and build skills in listening and empathy, perception- checking, reducing defensiveness, addressing conflict, leveraging non-verbal communication and giving and receiving feedback.

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Telephone Management Skills Course

Our comprehensive telephone training courses cover professional telephone techniques and call handling etiquette, with an emphasis on customer service

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Effective Communication and Presentation Skills

Strong interpersonal communication skills are essential for productive organizations, people leadership and team performance.
Professionals working in all sectors rely on interpersonal abilities to effectively communicate to, superiors, colleagues, clients and other stakeholders. In this course, you will deepen your understanding of your own interpersonal communication patterns, analyze their impact and apply skills that increase your capacity to foster collaboration with others.
You will develop and build skills in listening and empathy, perception-checking, reducing defensiveness, addressing conflict, leveraging non-verbal communication and giving and receiving feedback.

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Management of Customers and Front Office Public Relations

This course focuses on how to develop public relations to become better business leaders.

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Tech world Customer Relationship Management Program

In this course, we look at what it takes to build a customer- centric organization. Case studies, self- evaluation exercises, application of service quality tools, video clips with debriefs, oral and written questions resulting in debates and more are all used in this course in addition to brief consultant and participant presentations.

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Salesforce and PR Masterclass Course

It will teach you how to become an expert user of Salesforce, a revolutionary cloud based customer relationship management (CRM) service that deals with all customer interface concerns, from sales to marketing.

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Business Communication and Interpersonal Skills

Strong interpersonal communication skills are essential for productive organizations, people leadership and team performance.
Professionals working in all sectors rely on interpersonal abilities to effectively communicate to, superiors, colleagues, clients and other stakeholders. In this course, you will deepen your understanding of your own interpersonal communication patterns, analyze their impact and apply skills that increase your capacity to foster collaboration with others.
You will develop and build skills in listening and empathy, perception-checking, reducing defensiveness, addressing conflict, leveraging non-verbal communication and giving and receiving feedback.

Enroll Now
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Business Communication and Interpersonal Skills

It will teach you how to become an expert user of Salesforce, a revolutionary cloud based customer relationship management (CRM) service that deals with all customer interface concerns, from sales to marketing.

Enroll Now